Elderly Friend of mine. Her 2017 Cadillac was hit by big company truck, hauling lumber, etc... Truck driver's fault. Truck driver was rude to her. She was sitting still, he just ran right through a red light and hit her. Happened here in our local town, city limits (Hartwell, GA). Car has been repaired. My friend new NOTHING of diminished value. I told her to ask about it. I do not know the insurance company name of the at fault party. But the adjuster has been nasty toward my friend. Said they did not owe her anything. They paid for new parts to be put on vehicle. I told her that did not matter. By Georgia law, they had to pay DV. She told adjustor that but he basically flipped her off. She has insurance company name; adjustor name; etc... She is creating a record of communication, etc... to file a complaint w/Insurance Commissioner. But, she apparently signed some form of paper (not sure what it is). HER insurance agent and company has not been much help to her with advice or info. Just said, "well, I warned you about signing stuff .. but you can give it a try:... I attribute that to them just trying to protect their field. I successfully filed a similar account on my behalf a few years ago (hit by another car) and at-fault company went from $0 to $750 (probably still low). I am going to help her tomorrow file a complaint (access insurance commissioner; upload documents; etc... of course under her name). She does not know how (tech) to do all that. I would think her 2017 Cadillac certainly has DV. Any other advice or suggestions?
